Privacy Policy for GALDHO
Effective Date: January 2025
Last Updated: January 2025
GALDHO ("we," "our," or "us") respects and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our website, services, and any related tools or platforms (collectively referred to as the "Services").
By accessing or using our Services, you acknowledge and agree to the practices outlined in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.
1. Information We Collect
We collect and process the following categories of personal data in order to provide, improve, and secure our Services:
1.1 Information You Provide to Us
- Personal Information: When you interact with our Services, we may collect personal details such as your name, email address, phone number, physical address, and other contact details.
- Payment Information: For transactions, we collect billing information, payment card details, and other financial data necessary to process purchases. Payment data is securely processed by third-party payment processors, and we do not store sensitive payment information on our systems.
- User-Generated Content: Any content you upload or share through our Services, such as project files, designs, feedback, and communication.
1.2 Information We Automatically Collect
- Device and Technical Data: We automatically collect technical information about your device, including IP address, browser type, operating system, device type, and mobile network information.
- Usage Data: We collect information about your interactions with our Services, such as pages visited, features used, links clicked, and other engagement metrics.
1.3 Information from Third-Party Sources
- We may receive personal data about you from third-party platforms (e.g., payment processors, social media, or analytics services) when you interact with our Services through those platforms.
2. How We Use Your Information
We use the information we collect for various legitimate business purposes, including but not limited to:
- Providing and improving our Services: Enhancing functionality, resolving technical issues, and developing new features.
- Customer Support: Responding to inquiries, offering assistance, and managing customer service requests.
- Personalization: Customizing content and advertisements based on your preferences and usage patterns.
- Transaction Processing: Handling payments, fulfilling orders, and managing purchases.
- Compliance with Legal Obligations: Meeting regulatory, tax, and legal requirements.
- Marketing and Communications: Sending newsletters, promotional offers, and updates based on your consent or legitimate interests.
- Security and Fraud Prevention: Ensuring the security of our Services, preventing fraud, and conducting investigations as necessary.
3. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with third parties in the following scenarios:
- Service Providers and Partners: We may share personal data with trusted third-party vendors and partners who assist us in providing our Services, such as payment processors, email service providers, cloud hosting, and marketing platforms.
- Legal Compliance: We may disclose personal data when required by law, court order, subpoena, or to comply with applicable legal or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. We will notify you in advance of any such transfer, if required.
- Affiliates: We may share your data with affiliates for operational purposes, provided they adhere to this Privacy Policy.
4. Your Rights and Choices
Depending on your jurisdiction (e.g., EU, California, etc.), you may have specific rights regarding your personal data, including the following:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request corrections to inaccurate or incomplete data.
- Deletion ("Right to be Forgotten"): The right to request the deletion of your personal data, subject to legal and contractual obligations.
- Data Portability: The right to request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
- Restriction of Processing: The right to request a restriction on how we process your personal data.
- Object to Processing: The right to object to certain types of data processing, including direct marketing.
- Withdraw Consent: If you have given consent for specific processing activities (e.g., marketing emails), you may withdraw that consent at any time.
To exercise any of these rights, please contact us at c@galdho.com. We will respond to your request in accordance with applicable laws.
5. Data Security
We take the security of your personal data seriously and implement industry-standard security measures to protect it from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data. By using our Services, you acknowledge and accept these risks.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law, whichever is longer. Once your data is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and deliver personalized content and advertisements. You can control your cookie preferences through your browser settings or through our cookie management tools. Please note that disabling cookies may limit your ability to use certain features of our Services.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, or if you wish to exercise any of your data protection rights, please contact us at:
GALDHO
Email: c@galdho.com
Address: Virtual Office
11. California Residents – Your Privacy Rights (CCPA)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information, as well as the right to opt out of the sale of your personal information.
For more information on your CCPA rights, please contact us at c@galdho.com.